How Can My Candidate Request a Copy of Their Background Report or Testing Results?

Your candidate may request a copy of any background reports we have prepared about them and any other information we maintain in our files about them by using the webform or contact information below at any time.

For HireRight, LLC Reports

If your candidate wants a copy of their HireRight background report or file, please direct them to the article - Request a Copy of My Background Report or Testing Results.

Drivers with a Commercial Driver’s License (CDL) may also use this form to request a copy of their DAC Employment History report/file. If your driver doesn’t have a CDL, they will not have a DAC Employment History report/file. In addition to their DAC Employment History report/file, HireRight will also provide your driver with a list of all HireRight customers who may have received their report(s) during the last 2 years.

Please note, if your candidate submitted their information to HireRight via Applicant Center, they may be able to access their recently run report by following the link in their original candidate invitation. If your candidate is having trouble logging into Applicant Center, please click here.

If your candidate is unable to access or complete the form, prefers to submit their request by telephone, fax, or regular mail, or requires additional assistance, please have them contact HireRight using the contact information available here.

For HireRight Canada Corporation Reports (Canada)

Your candidate may request from HireRight at any time a copy of their background report(s) and any related testing services results (if any) previously prepared by HireRight and maintained on them by HireRight by contacting HireRight’s Customer Service at 888-813-9003 between 8:00 am – 5:00 pm CST (Canada-localized support, including French language support) or call the U.S. toll-free number at 866-521-6995.

Please note, if your candidate submitted their information to HireRight via Applicant Center, they may be able to access their recently run report by following the link in their original candidate invitation. If your candidate is having trouble logging into Applicant Center, please click here.

Pour les rapports préparés par HireRight Canada Corporation (Canada)

Votre candidat peut à tout moment demander à HireRight une copie de son ou ses rapports de vérification d'antécédents ainsi que des résultats des tests associés (le cas échéant) précédemment établis par HireRight et conservés par cette dernière à son sujet, en contactant le service client de HireRight au 888-813-9003 entre 8 h 00 et 17 h 00 CST (assistance adaptée au marché canadien, y compris en français) ou en composant le numéro gratuit aux États-Unis au 866-521-6995.

Veuillez noter que si votre candidat a soumis ses informations à HireRight via le Centre des candidats, il peut être en mesure d'accéder à son rapport récemment exécuté en suivant le lien dans son invitation initiale. Si votre candidat a des difficultés à se connecter au Centre des candidats, veuillez cliquer ici.

For HireRight Reports Outside of the US If you have a candidate from a country other than the US or Canada, please assist them directly with their request. Under current legislation, HireRight is not able to address this request directly with the candidate.

For General Information Solutions LLC Reports

Candidates can submit their request using the contact information available here.

Additional Information

A Summary of Your Rights under the Fair Credit Reporting Act: Summary of Your Rights Under the FCRA

HireRight’s Privacy and Legal Notices: https://www.hireright.com/legal

If your candidate believes they are the victim of identity theft, applicable information published by the FTC may be found at https://www.consumer.ftc.gov/features/feature-0014-identity-theft, including a copy of the FTC’s publication “Remedying the Effects of Identity Theft,” which also may be found directly at: https://files.consumerfinance.gov/f/201410_cfpb_summary_remedying-the-effects-of-id-theft-fcra.pdf