• HireRight.com |
  • Screening Manager |
  • Sign In |
Client Support
Client Support
  • Help Articles
  • Frequently Asked Questions

You're looking at content for Latin America (English).

Please select your region.

HireRight.com
  • Announcements
  • Contact HireRight
  • Privacy & Legal
  • Do Not Sell or Share My Personal Information (California)
  • HireRight.com
Copyright © 2005-2025 HireRight, LLC. All Rights Reserved

Client Support

Need help with your HireRight background screening program?

You're in the right place. Our Client Support Site provides helpful training direction and frequently asked questions meant to help you navigate our services in relation to your background screening program.

Not a client? Visit our Candidate Support site.

  • Explore Help Articles
  • Explore FAQs
Woman with black curly hair wearing a backpack in a hallway holding and about to tap a phone

Sign In to Access All Support Articles

Sign In

Compliance

2 Total Articles

  • How Can My Candidate Request a Copy of Their Background Report?

  • How Can my Candidate Submit a Human Trafficking Block or Dispute?

See all articles

General Support

8 Total Articles

  • Global Right to Work Statuses

  • Information on HireRight's Products, Services, and Solutions

  • How Can My Candidate Confirm Receipt of Documents?

See all articles

Screening Manager and Ordering Assistance

5 Total Articles

  • Advanced Super User Guide

  • Quick Start Guide to HireRight Account Features

  • Applicant Invite Expired

See all articles

Verifications/Public Records

4 Total Articles

  • Rework A Request

  • LATAM Acceptable Documentation

  • What are Source Fees and/or Surcharges?

See all articles

Frequently Asked Questions

Announcements

HireRight is Excited to Announce the Launch of HireRightBot!

Read more about our new AI-powered chatbot designed to enhance your experience with HireRight.

DBS Basic Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage during the following periods.

Public Record Service Delay Notification - Puerto Rico Court Closures

Subscribing customers may experience delays.

Anticipated Delays for Myanmar & Thailand

Please review for anticipated delays in Myanmar and Thailand.

HireRight is Excited to Announce the Launch of HireRightBot!

Read more about our new AI-powered chatbot designed to enhance your experience with HireRight.

DBS Basic Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage during the following periods.

Public Record Service Delay Notification - Puerto Rico Court Closures

Subscribing customers may experience delays.

Anticipated Delays for Myanmar & Thailand

Please review for anticipated delays in Myanmar and Thailand.

HireRight is Excited to Announce the Launch of HireRightBot!

Read more about our new AI-powered chatbot designed to enhance your experience with HireRight.

1 of 4