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Client Support

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  • How Can My Candidate Request a Copy of Their Background Report?

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Frequently Asked Questions

Announcements

Anticipated Delays for Myanmar & Thailand

Please review for anticipated delays in Myanmar and Thailand.

DBS Standard and Enhanced Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage.

DBS Standard and Enhanced Disclosures – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage.

Update - DBS Basic Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage.

Update - Guam Superior Court (Criminal) - Public Record Service Delay Notification

The access site has been restored.

Guam Superior Court (Criminal) Public Record Service Delay Notification

The Guam Superior Court (Criminal) system is currently unavailable.

DBS Basic Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates.

DBS Standard and Enhanced Disclosures – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates.

DBS Basic Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage during the following periods.

Public Record Service Delay Notification - Puerto Rico Court Closures

Subscribing customers may experience delays.

Anticipated Delays for Myanmar & Thailand

Please review for anticipated delays in Myanmar and Thailand.

DBS Standard and Enhanced Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage.

DBS Standard and Enhanced Disclosures – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage.

Update - DBS Basic Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage.

Update - Guam Superior Court (Criminal) - Public Record Service Delay Notification

The access site has been restored.

Guam Superior Court (Criminal) Public Record Service Delay Notification

The Guam Superior Court (Criminal) system is currently unavailable.

DBS Basic Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates.

DBS Standard and Enhanced Disclosures – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates.

DBS Basic Disclosure – Scheduled Maintenance Outage

Please be aware that the DBS will be conducting service updates that will result in an outage during the following periods.

Public Record Service Delay Notification - Puerto Rico Court Closures

Subscribing customers may experience delays.

Anticipated Delays for Myanmar & Thailand

Please review for anticipated delays in Myanmar and Thailand.

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