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The Illinois Department of Children & Family Services (DCFS) is currently experiencing higher than normal volume, which is impacting the turnaround time for this product. Per IL DCFS, the current regular processing time is 6 weeks (an increase from 10 business days) and expedites cannot be requested.
There is no ETA at this time for when volumes will return to normal. HireRight will continue working with the source and will provide updates as we receive them.