How Do I Approve Additional Source Fees?

Some sources require a fee for record retrieval. HireRight has to pay upfront for these fees before we can verify the applicant’s data. HireRight automatically approves any additional fees, equal to or less than £50 or equivalent. For fees above £50 or equivalent, you may receive an action required delay notice requesting that you provide approval of the additional surcharge. If this occurs, you must respond to the request and send the approval in writing via email or chat before we can proceed to verify the applicant's data. Please note that we are unable to accept fee approvals via phone.